Resident Involvement

We have a long history of establishing and working with residents groups as employees and as consultants:

Establishing a group of residents groups within a large organisation, formulating and obtaining agreement to the management structure involved.
Undertaking consultation over LSVT, including the awareness campaign, information and participation processes.
Undertaking S20 consultation with regard to variable service charges and general consultation over contract procurement.
Reviewing processes including design, delivery and reporting on a tenants' focus group that obtained frank and constructive feedback to inform policy and service development.
Analysis of the cost of resident involvement and community investments across a group of associations, managing the interpretation of the terms and forming recommendations to improve uniformity.
A review of resident involvement mechanisms within an association to streamline the process and remove elements that were repetitive and obstructed the timely implementation of new initiatives.
Managing joint staff/resident/board member review groups