- Primary Business Support
Lower Farm
Foxcotte
Andover
Hampshire SP10 4AA - 01264 324403
- info@primarybs.co.uk
Client Comments
The following are extracts from feedback that we have received from clients and others we have worked with:
'PBS provide an effective and efficient consultancy and advice service. When commissioned to review our administration and contract lettings procedures Peter’s experience and expertise in governance and procurement was apparent. In tendering our service contracts PBS guided the resident’s group through the scoring, evaluation and selection processes. Both exercises served us well in the recent mock short notice inspection. ' Yogesh Vadgama, Head of Technical Services at Magna Housing Association, December 2011. Yogesh was referring to two projects, one covering the review of contracting policy and procedures and the other tendering five technical contracts.
'PBS completed the commission quickly at short notice and provided a good quality result tailored to the organisation's culture, saving a lot of in house senior management time.' Adrian Maunders, Chief Executive at English Rural Housing Association, October 2011. Adrian was commenting on our work developing a risk policy and associated procedure for ERHA.
What our clients say about us
'I have just taken part in a tender process administered by Primary Business Support, the tender document was one of the most comprehensive I have seen with a real focus on relevant data, which was presented in a clear and precise manner. This certainly allowed a full understanding of the end client's requirements and the submission of a sound unambiguous tender' Paul Giles, Business Development Manager, Alpheus Environmental Ltd. September 2011.
Peter Bird
and Primary Business Support have conducted one of the most
professional PQQ and tender processes in which I have participated.
From a tenderer's perspective, the information provided has been
comprehensive, responses to queries have been prompt and clear, and
I believe the information requested from the tenderer will provide
the client with a thorough understanding of bidders' capabilities'
Richard Woodley, Sales Director, Pims Services Ltd,
April 2011.
'As Chairman, I worked closely with Peter throughout his
period with TVRHA and found him to be capable, articulate and able
to communicate clearly and confidently with residents, contractors
and the Board...
...Peter always went the extra mile to provide the Association with a
high quality service and we always felt as though we were his only
client despite knowing that he worked with many other organisations'
Alan Turner, Chairman of Test Valley Rural Housing
Association, March 2011
Alan was commenting following the transfer of TVRHA to English Rural Housing
Association, after eight years during which Peter Bird was
Company Secretary and lead consultant and PBS provided the company
secretarial services to TVRHA.
What our clients say about us
'You provided us with a comprehensive project management service, including extensive resident consultation, EU procurement, tendering and TUPE issues....Your
breadth of knowledge and professional guidance and advice was much appreciated. We would not have been able to deliver such an extensive project without your input.'
Julie-Ann Foster, Divisional Director Housing Services, Signpost Housing Association, June 2010
Following an extensive grounds maintenance tendering project that involved residents setting the specification, evaluation criteria and working alongside staff on the selection panel.
'Excellent support, advice and service.'
The Board of Soroptimist (Eastbourne) Housing Association, February 2009.
Following a transfer of engagements to Sussex Housing and Care.
'As a result of the review we received a comprehensive report that includes a valuable and practical list of recommendations that will
enable us to make further improvements to the service.'
Yogesh Vadgama, Asset Manager, Signpost Housing Association, November 2008.
Following a review of repairs and maintenance arrangements.
'Your dedication to your work is fantastic.'
Graham Cloake, Chairman, Gundreda Housing Association, July 2008
Following various projects supporting the Board, culminating in a
transfer of engagements.
What our clients say about us
'Peter was expected to address a complex agenda in a period of great change and 'hit the ground running'. He did this with
consummate
professionalism.'
Andrew Cobb, Chief Executive, Drum Housing Association, Jan 2007
Talking about an eleven month interim management project.
'Feedback from our clients has highlighted Peter's professionalism and attention to detail.'
Vicki Howe, Programme Manager for External Validation Services, HouseMark, May 2005.
'Peter led the KPI validation at Family and demonstrated an excellent knowledge of the Housing Corporation's KPIs. Peter's
thoroughness brought added value to the exercise.'
Martin Williams, Senior Information Officer, Family HA, 2004.
'Working with Primary Business Support, with their experience in housing management and business systems, has enabled us to give
clients a much broader range of advice and a more rounded service.'
John Harris, Director of Building Surveying, Boxall Sayer Construction Consultancy, 2003. (Boxall Sayer is now part of the Baqus Group
and is now known as Baqus Boxall Sayer)
What our clients say about us
'Peter has experience both of initiating complex projects and of seeing them through to a successful conclusion.'
John Spens, Chief Executive, Testway Housing, 2002.
Peter previously worked for Testway Housing and managed, amongst other things, the delivery of its 15000 square foot offices in Greenwich Way. PBS has also provided consultancy to Testway and the Aster Group, of which Testway is now a part.
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