• Primary Business Support
    Lower Farm
    Foxcotte
    Andover
    Hampshire SP10 4AA
  • 01264 324403

Bespoke social housing consultancy and support

We provide professional services to social housing organisations through consultancy and support services. If your housing association, or local authority housing service, or ALMO, would like us to assess your organisation against best practice, or if you need of short-term support to get a project delivered, give us a call to discuss what we can do for you and your team. We have worked wih a wide range of social housing providers to assist them to improve their services, address short-comings and hone good services into excellent services.

We have over seven years' experience providing dedicated management consultancy to the social housing sector and over 30 years operating in local authorities and housing associations. We know the business from the inside and can provide practical solutions to your problems.

We undertake consultancy where we can give an objective view of your organisation, assessing it against your own internal controls, TSA requirements, KLOEs and best practice. We would typically develop a prioritised action plan to address the issues identified and we can assist with the implementation. Feedback from our clients shows that they particularly appreciate our thorough and practical approach to this work.

We can also support your team, providing skills transfer, or undertake distinct projects such as tendering, resident consultation, project management, governance review, assessment of DLOs and survey work (see further examples on the projects pages).

We take pride in delivering high quality, professional housing services and customer satisfaction is paramount to us; many of our commissions are repeat business, which in itself gives testament to the satisfaction of our clients. Talking of clients, these include LSVT associations, traditional housing associations, housing trusts and local authorities. We have worked with some of the largest social housing organisations in the UK and some of the smallest.

Our partners include lawyers, consultants in marketing and construction and human resource suppliers for interim and permanent managers. We also act as Associates to HouseMark

For further details of partners and clients and client comments please follow these links or see the relevant tabs, above.

You can also follow this link to read more about us

Typical example of social housing

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The PBS Blog

On the blog we discuss informally what's happening in the housing sector and at PBS. Take a look here for details

Recent items on the blog include comments on the September RPI and its effect on rents and the effects of the Weaver case. Take a look here!